Customer Support
If you have any questions about platform usage, ordering process, policy information or after-sales service, please feel free to contact our customer support team.
Business Cooperation
If you have agency inquiries, cross-industry cooperation, insurance product cooperation or other business cooperation intentions, please feel free to contact the uniteCare business team for further communication.
Promotion Cooperation
If you are interested in becoming a uniteCare promotion ambassador and would like to learn more about the cooperation details, please contact our business team.
WeChat Customer Service
WhatsApp Customer Service
Feedback & Suggestions
If you have any opinions or suggestions about our products, services or cooperation process, please feel free to provide feedback via the email below. We will take it seriously and continuously improve.
Service Hours
Monday to Friday, 9:00–18:00 (UTC+8). We provide bilingual service in Chinese and English. If you contact us outside service hours, please leave a message by email describing your inquiry type, and we will get back to you as soon as possible.
Please fill out the form below and leave a message about your needs
Whether it's feedback or suggestions about the uniteCare platform, questions related to orders, or business cooperation intentions, we value them all and will contact you within 48 hours.